Where is Lorien Furniture located?
Lorien Furniture is located at Ağaç İşleri Sanayi Sitesi 25. Mobilya Sokak No: 28, İnegöl / Bursa, Turkey. This is not a store but our own production facility; you can visit to see the products in person and examine fabric and material samples.
Can I pay online on the website?
No, there is no online payment on the website and no credit card details are requested. You add the products you like to the cart and fill in a short form; your cart is automatically added to a WhatsApp message and our team contacts you to share the price, production time and payment details.
How do I place an order?
Orders are handled via WhatsApp. You add products to the cart and enter your name, phone number and address; your cart turns into a ready-made WhatsApp message. Once you confirm, the production and delivery schedule is finalised.
Do you deliver everywhere in Turkey?
Yes, we deliver to all 81 provinces of Turkey. Transport and assembly are carried out by our own team; the furniture is installed on site and handed over ready to use.
Do you ship furniture to Europe?
Yes, we deliver to European countries. We ship primarily to Germany, France, the Netherlands, Belgium, Austria, Switzerland and the United Kingdom, and we handle the customs and transport processes ourselves.
Do the products come with a warranty?
All our products are covered by a 2-year manufacturer warranty. For manufacturing defects, replacement or repair is covered by us.
Do you offer assembly?
Yes, assembly is included with delivery. All products, such as bedrooms, sofa sets and dining rooms, are installed on site by our own team.
Do you make custom-sized furniture?
Yes, we make furniture to measure. We produce millimetre-precise solutions for niches, narrow spaces and low-ceilinged rooms where standard sizes do not fit, and we take on home, villa, hotel, café and restaurant projects.
What determines the price?
The price depends on the fabric type, frame material, number of modules and dimensions. For a corner sofa, for example, a kiln-dried hornbeam frame, the foam density and the abrasion resistance of the fabric directly affect the price. You can get the current price via WhatsApp.
How long do production and delivery take?
The time depends on the product and the season; a firm date is shared when the order is confirmed. Delivery is faster for standard-size models, while custom production may take longer depending on the complexity of the design.
Can I buy now and have it delivered later?
Yes, we can store the product you purchase in our warehouse free of charge. If you are moving or renovating, you can buy now and have it delivered on the date you choose.
How do I measure for a corner sofa?
Measure the long and the short wall where the corner sofa will stand separately with a tape measure. Then note the door opening directions, radiators, protruding columns and walkways; send these measurements via WhatsApp and we will work out the right module layout together.
Can I order without visiting the production facility?
Yes, the entire order can be completed remotely. Product photos, dimensions and fabric options are shared via WhatsApp; fabric samples can also be sent on request.
Can’t find your answer here?
Our WhatsApp line is open 24/7. Ask us directly about anything — dimensions, fabric, price or delivery date.